Return and cancellation Policy

Return and cancellation Policy

Return and exchange are guaranteed rights for all our customers and apply to all products displayed on our store.

All products listed on our store are subject to the return and exchange policy according to the terms and conditions outlined on this page.

Products can be returned or exchanged if they are in their original condition at the time of purchase and in their original packaging.

To request a return or exchange, please send a message via WhatsApp to the number listed on the shipping label, or contact us through the "Contact Us" page.

Please take a photo of the product and send it along with your city, address, and order number to facilitate the exchange if the product is defective, damaged, or not as agreed upon.

A full refund will be issued if the received product is completely different from the description on our website.

We are not responsible for any expectations regarding the use of the products by the customer that were not mentioned on the product page on our website